cookie policy

Last updated: 4th September 2026

This Cookie Policy explains how PATIENTACQ Ltd (“PATIENTACQ”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website.

It should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

PATIENTACQ Ltd is a company registered in England and Wales.

For the purposes of UK data protection law, PATIENTACQ Ltd is the controller of personal information covered by this Privacy Policy where we determine how and why that information is processed.

• ‍Registered office: 24 City Road, London, EC1V 2NX
• Email: hello@patientacq.co.uk

Cookies are small text files that are stored on your device when you visit a website.

They can be used for a variety of purposes, including enabling websites to function, remembering preferences, understanding how visitors use a website and measuring the effectiveness of advertising.

We may also use similar technologies, such as pixels, tags and scripts.

In this Cookie Policy, we refer to these collectively as “cookies and similar technologies”.

We may use cookies and similar technologies for the following purposes:

‍Strictly necessary cookies
These are required for the operation, security or functionality of our website and services. Where these technologies are strictly necessary, your consent is not required.

‍Analytics cookies
These help us understand how visitors use our website, such as which pages are visited, how visitors reached the website and how they interact with it. We use this information to understand and improve the performance of our website and marketing.

‍Advertising and measurement cookies
These help us understand the effectiveness of our advertising, measure actions taken after somebody interacts with an advertisement and, where applicable, support the delivery of relevant advertising.

Where consent is required, we will not use non-essential cookies or similar technologies unless you have chosen to allow them.

We use Google Analytics to help us understand how visitors interact with our website.

Google Analytics may collect information about your use of the website, including information about your device and browser, pages visited, interactions with the website and how you arrived at the website.

We use this information to analyse website traffic, understand how our website is being used and improve our website and marketing.

Google may process information collected through Google Analytics in accordance with its own privacy policies.

We use the Meta Pixel, a technology provided by Meta, to help us understand the effectiveness of advertising on Meta platforms such as Facebook and Instagram.

The Meta Pixel may collect information about your browser or device and actions you take on our website.

This can help us understand whether somebody visited or took an action on our website after seeing or interacting with our advertising, measure advertising performance and, where applicable, create or reach audiences through Meta’s advertising services.

Meta may process information collected through its technologies in accordance with its own privacy policies.

Some cookies and similar technologies used on our website are provided by third parties, including Google and Meta.

These third parties may receive information collected through their technologies and may process that information for purposes described in their respective privacy documentation.

Where required, these technologies will only be activated after you have provided the appropriate consent.

Cookies may be either:

Session cookies, which generally expire when you close your browser; or

Persistent cookies, which remain on your device for a specified period or until you delete them.

The duration of individual cookies varies depending on their purpose and the service that provides them.

Where our cookie consent tool provides details about individual cookies, you can use it to see further information about their purposes, providers and duration.

When you first visit our website, you may be presented with options allowing you to accept, reject or manage non-essential cookies.

You can change or withdraw your consent to non-essential cookies at any time through the cookie settings available on our website.

You can also control and delete cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website operate.

We may update this Cookie Policy from time to time to reflect changes to the technologies we use, our website or applicable legal requirements.

The latest version will be published on this page and the “Last updated” date above will be updated accordingly.

If you have any questions about our use of cookies and similar technologies, please contact:

‍PATIENTACQ Ltd
124 City Road
London
EC1V 2NX
‍
Email: hello@patientacq.co.uk